On-call physician programs require a lot of moving pieces and no one has defined, automated and optimized these moving pieces until now. And inefficiency is not the only result of the largely manual, non-digital processes. Those same manual processes that result in inefficiency also result in a lack of visibility.
The VisualVault solution is a cloud-based, mobile-centric product that automates and organizes the processes associated with managing on-call physicians, delivers valuable process insights and lowers costs. All steps in the process are captured and documented – and ultimately presented in a simple, elegant interface.
Management Dashboard
Managers with hourly and daily responsibility for managing the on-call physician program are presented with a constantly updated status of every patient consultation – showing physician requests and responses in real time.
The status of each physician engagement is defined by a simple green, red or yellow status marker indicating what is proceeding smoothly and what may require attention.
Analytics
Program managers and executive management will benefit from a sophisticated analytics function that provides a clear view of operations and related insights across time. Having this visibility is a central part of identifying deficiencies and informing decision-making that results is savings and ultimately enables improved patient care.
Secure Communications
Prior to now physicians often showed up at the ER with no insight regarding the condition of the patient or limited insight based on informal, non-HIPAA compliant exchange of information via text or email. The VisualVault solution provides for a secure app-less mobile exchange of critical patient information and images such as x-rays.
Now, ER staff and physicians can exchange critical patient data simply, securely and earlier in the process.
Online Scheduling
Of course, part of our comprehensive on-call operations solution is an intuitive and simple to use online scheduling tool. This tool ensures that schedules are complete, confirmed and is simple and nimble enough to accommodate constant changes.
Contract Management
Regardless of how good the product that gets used daily is, if physician contracts aren’t in order there are going to be operational issues. This part of the solution helps make sure that physician contracts are all current and executed. The contracts are hosted in our cloud-based platform and programmed to initiate necessary workflow automation when reviews, renewals and approvals are required.