Managing university Data to Deliver Superior Student & Staff Services

VisualVault solutions give students access to data and advanced online functionality. And staff is able to serve the student body more effectively as well as create reports, respond to audits and drive inefficiency out of a host of other processes.

A Digital University Community. Everyone Benefits.

While many data, content and process management solutions are student-centered, modernizing your university digital systems will invariably serve every component of your university community – students, staff, administration and even your residential and business neighbors. Access to comprehensive quality data, automated processes, and sophisticated reporting and analytics give all parties the ability to streamline processes, make better decisions and help enable the forward-looking orientation that’s the hallmark of a great university.

Enrollment Management

Accuracy, efficiency and speed are the name of the game in Enrollment Management and in order to process the huge volume of records, Admissions, Financial Aid and other groups require the best possible digital solutions. With VisualVault as your platform, you’ll be able to help these groups develop applications to consolidate, utilize and report upon the rapid flow of student enrollment data.

Admissions Processing
Transcript Capture
Transfer Course Evaluation
Registrar Forms and Processing

College Administration

While much of the focus of digital transformation initiatives surrounds student-centric processes, the running of the business of the university also requires modern digital solutions. VisualVault can deliver the low-code no-code tools required to build custom solutions as well as a range of ready-made solutions such as HR applications, faculty onboarding and curriculum management.

Human Resources
Faculty Onboarding
Curriculum Management

Student Services

The evolving needs and demands of the market are among the key drivers of change and Student Services is no exception. Students today are conditioned to expect immediate online access to data and online services for anything and everything that they’re seeking, whether it’s related to admissions, financial aid, onboarding, advising or housing. With VisualVault, you’ll have a solution that delivers access to documents online and processing/signatures delivered with easy to implement workflow automation solutions.

Student Portal
Onboarding
Advising
Student Health
Housing
Billing

Case Management & Grievances

One of our platform’s most valuable proven apps for the higher education market is Case Management. With all constituents (students, faculty, staff and even the surrounding community) able to have access to the platform, a variety of types of cases can be managed; with case creation, data gathering, routing, reviews and resolutions all automated and handled in a secure and efficient digital environment.

One important area of Case Management for colleges and universities is the management of grievances. This is an area where even the surrounding neighborhoods could have access to the platform so residents have an efficient way to express concerns about university and student activity that impacts them. Critical to building a healthy community relationship with the surrounding neighborhoods, the VisualVault grievance management functionality is a modern, robust app that even allows residents to present evidence of their grievance by uploading photos and videos to accompany their written submission.

“That’s a Good Question!”

Below are some frequently-asked questions and short answers related to solutions that serve colleges and universities.

How is it financially viable for a university to extend platform access to large groups like students and the neighboring community?

Under traditional license-based pricing models, it's not an affordable option.

However, VisualVault recognizes that truly transformational digital programs mandate that all parties operate within the system. In order to enable this, we've developed a progressive pricing model that heavily weights how often and for how long different groups access the platform.

Does an ECM system replace a university HRIS system?

No. HRIS systems are highly specialized and designed to manage a host of HR-specific records and processes.

The VisualVault platform doesn't replace your HRIS system when we deliver HR-related services. VisualVault simply integrates with your existing system investments and delivers valuable incremental functionality, filling gaps in data and processes that your HRIS system does not.

If you are allowing students to access the system directly, doesn't that create a lot of work for university employees who implement these solutions?

No. Once the initial program is put in place, changes and maintenance tend to be quite simple. And those changes are most often not driven by users, rather the program owner is typically making changes to add functionality and expand the program in order to continuously realize incremental benefits.

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