Game Changing Process Automation Solutions
VisualVault transforms business processes quickly and cost effectively streamlining data and document
intensive processes with uniquely configured software as a service solutions (SaaS).

We know what you’re thinking

Old approaches are not working. You need effective SaaS solutions which are delivered faster than ever before with flexible pricing. Integration with existing systems is a must. Discover how VisualVault can transform business operations for healthcare, human resources, and government agencies.

Solutions

Industry specific solutions designed to complement existing line of
business applications.

Features

Intelligent web forms, workflow, content management. Designed for high volume, data intensive processes.

Value

Creative (pay for consumption) pricing configured to your specific business automation requirements.

VisualVault News

VisualVault Announces New Intelligent Forms (iForms) Solution for Human Resources

by Jason Hatch | Feb 16, 2017
Solution Promises Significant Improvement in Efficiency for Core HR Services.

Tempe, AZ (PRWEB) February 16, 2017  VisualVault, a Business Process Automation (BPA)/ Enterprise Content Management (ECM) software company, introduces iForms, a SaaS-based, document onboarding, workflow automation solution for Human Resources. This solution compliments existing HRIS systems and enhances document and data processes common to talent management without the time and expense historically associated with upgrading core systems. iForms enables HR groups to migrate slow MS Word and PDF-driven processes to highly efficient automated digital processes. These processes, such as on-boarding, change of status requests, application and performance management, become far more efficient and result in substantial savings.

Read More

156 comments

Leave a comment
  1. Aol customer service | Jan 19, 2018
    if you have any problem related to the AOL then you can contact us our customer care executive will help you and resolve your issue.AOL customer support
  2. Ankita | Jan 19, 2018
    Udaipur EscortsVisakhapatnam EscortsMumbai EscortsVip Mumbai Escortshttp://www.mumbaimoods.com/visakhapatnam-escorts.htmlhttp://www.mumbaimoods.comhttp://www.mumbaimoods.com/kolkata-escorts.htmlhttp://www.mumbaimoods.com/rates.html
  3. microsoft edge customer service | Jan 19, 2018
      Edge is running slow: This is the most common error that you may face, that the page is not loading. Initially what you have to do is, ‘check your internet connection’ and also check the hard drive for finding errors. If it does not work, call our customer support team for further queries. Videos are not working on the Edge: You may observe this in many cases due to the breakdown of communication between the graphics card and the Microsoft Edge. You can also try the below step, Go to the ‘Control Panel’> Internet options> Advanced > tick on ‘Use software rendering instead of GPU rendering’If you see nothing works properly, just don’t panic, call our customer support team directly by phone calls, messages or via email. microsoft edge customer service
  4. dell customer service | Jan 17, 2018
    dell printer service here to help the customer in their problems related to dell printer. you will get a satisfactory solution here dell customer service
  5. John Kevin | Jan 17, 2018
    To be honest, I was searching for articles or blogs on this particular topic from long but I was not able to find anything good.But today look what I found. I guess the best article on this topic is this one.Amazing writing skills shown by the author and along with it a good amount of research has been done.Check this related content
    http://www.freemalwareremovaltool.com/
  6. Roland Printer Support | Jan 16, 2018
    I like it so much this is adorable. Hitachi Printer Support
  7. Uzi | Jan 15, 2018
    Thank you very much for sharing this very useful information, I am very happy to have found this information that I have been looking for
    Obat Gudik (scabies)
    Obat Budug Alami
    Pemesanan QnC Jelly Gamat
    Obat Bisul Di Telinga
    Obat Penumbuh Jaringan Kulit & Daging
  8. Ali | Jan 14, 2018
    Hello there, just became aware of your site via Google, and discovered that it’s truly useful. I’ll be happy if you continue this in future.visit here
    visit here
    visit here
    visit here
    visit here
    visit herevisit here
    visit here
    visit here
    visit herevisit herevisit here
  9. OPERA CUSTOMER SUPPORT | Jan 14, 2018
  10. Jems Ford | Jan 14, 2018
    A browser is an application program that provides a way to look at and interact with all the information on the World Wide Web.  if any query to the related browser then you can contact Google Chrome Support Service
  11. cisco cutomer support | Jan 08, 2018
    If you have any issue that is related to the router so you can contact me. Cisco Customer Service
  12. Dell Printer Support | Jan 08, 2018
    Our Dell Printer Support team is the best in the business right now. We offer 24-hour service all throughout the week. The above-mentioned problems are just some that one could think of. There might be many more.
  13. Alvin | Jan 03, 2018
    Looking for Webroot Support services in New Zealand through a reputed tech support company? We provide instant webroot antivirus customer technical support for uninstallation, renewal, web security and virus protection services in New Zealand"  Webroot Support
  14. Alvin | Jan 03, 2018
    Do you want to find Trend Micro Support services through certified technicians? We offer Trend Micro antivirus customer support via toll free phone number/chat for uninstallation, renewal and product key activation services at an affordable prices. Trend Micro Support
  15. Alvin | Jan 03, 2018
    Get Explore for Bitdefender Support through dedicated antivirus customer support services via toll free phone number/chat (0800-889-028) for uninstall, update, upgrade, spyware removal, fix & troubleshoot Bitdefender errors. Bitdefender Support
  16. Alvin | Jan 03, 2018
    Here you will get certified Sophos antivirus customer services via phone (888-510-6016) or chat for uninstall, renew & update technical errors help. Sophos customer Support
  17. Alvin | Jan 03, 2018
    Are you wondering for Avast Customer Support Services? No Need to Go Anywhere, PC Experts Help provides Avast antivirus technical total support through certified professional experts via toll free number at very low prices. Avast Customer Service
  18. Soya | Jan 02, 2018
    Hello there, just became aware of your site via Google, and discovered that it’s truly useful. I’ll be happy if you continue this in future.visit here
    visit here
    visit here
    visit here
    visit here
    visit herevisit here
    visit here
    visit here
    visit here
    visit here
    visit here
  19. John Kevin | Jan 01, 2018
    At last! I have been searching for such post for some time now. It was of awesome help and I would without a doubt prescribe it.The writer has undoubtedly depicted all aspects of the article after some hard research.Take a look on my work too:
    https://freeadwareremovaltool.wordpress.com/2018/01/02/what-is-ecosia-virus-how-to-remove-ecosia-from-browser/
  20. dddd | Dec 20, 2017
    The Process of the Perfect Dissertation by Perfect Writers UKPerfect Writers UK is considered as the best dissertation writing service by students and tutors from all over the world. By great customer reviews, high-quality writing, best dissertation help and friendly customer support we are ranked as top dissertation writing service from in contrast to all other writing services. Perfect Writers UK differentiate itself by below-mentioned strategies:We assign your dissertation to a specific professional dissertation writer who can furnish your dissertation with quality work and delivers it within your specified deadline.We make sure your work is not plagiarised by scanning the whole dissertation through Turnitin UK.Once your dissertation is completed, it is sent to the proofreading department for Quality Assurance.Before it is handed over to you, it is formatted, appropriately referenced (Using Harvard Referencing Style)The paper is checked through Grammarly for any grammar and structure errors which are corrected to satisfy you to the fullest.
  21. abc | Dec 18, 2017

    Generally PNR Number is in of top-left corner of the ticket. More info is available about this in Indian Railways FAQ. Through PNR all information related to Ticket Booking status, Current Status, Coach number, Train Number, List of Passenger etc is available. To get all your PNR Details and Current PNR Status, You just type in your PNR number in  the below link.

    http://www.pnrstatusupdates.com/

  22. sarkar | Dec 18, 2017

    PNR number means Passenger Name Record number. PNR Status of Indian Railways is the Booking Status of your Train tickets.Whether the ticket is booked online or through Railway Counter, there is a unique 10 digit number called PNR number in it.

  23. sarkar | Dec 18, 2017

    PNR number means Passenger Name Record number. PNR Status of Indian Railways is the Booking Status of your Train tickets.Whether the ticket is booked online or through Railway Counter, there is a unique 10 digit number called PNR number in it.<a href="http://www.pnrstatusupdates.com/"> pnr status</a>

  24. Alvin | Dec 17, 2017
    I am very happy with this heart touching information; it’s really very useful information.  Here I would like to express you about PC Experts Help where I did get great Norton Support Services with their Norton certified technicians. Norton Support
  25. Alvin | Dec 17, 2017
    McAfee Support: Find the McAfee Antivirus customer service support via toll free phone/chat (888-510-7517) for account & product Key Activation services, upgrade, uninstall, renew, setup, virus removal services at reasonable prices. McAfee Support
  26. jackmart | Dec 14, 2017
    Are you looking for Norton 360 Support in USA, Australia? We Anti-Viruss.com offers Norton Antivirus Support for Norton product key activation, installation, update, upgrade, renew services at very affordable prices.call us on Toll Free number 888-510-7517  | 1800-012-720
  27. john | Dec 12, 2017
    After reading this post I found that yes if you are determined to find a good blog on a particular topic then you will definitely gonna find it.Awesome Writing skills shown by the author.I was amazed to read such a great information on this particular topic.Author has done a good R&D on the topicGreat!!!!Take a look on my work too:
    http://howtoremoveit.blogspot.in/
  28. Avira Antivirus Support | Dec 12, 2017
    Very adorable post and so much informative keep posting like this. Here we are to help you.   Avira Antivirus Support
  29. William George | Dec 10, 2017
    I completely concur with you. I would unmistakably return for more data and Essay Service UK wish that you continue posting such shocking substance. I am particularly awed by your article. idealize post a devotion of appreciation is total to share. Respect is a fundamental piece of the informative procedure.
  30. hp printer support | Dec 06, 2017
    If you have any issue in your Hp printer so you can contact me because our hp printer support team delivers the best service of the Hp printer user and our team always prepare for user's help and also provide the exact solution of the user's query. hp printer support
  31. emma | Nov 29, 2017
    I am feeling so cheerful to examine your blog post,really dazzling post you have shared,Thanksvisit here
    visit here
    visit here
    visit here
    visit here
    visit herevisit here
    visit here
    visit here
    visit here
  32. Jolly | Nov 28, 2017
    I am feeling so cheerful to examine your blog post,really dazzling post you have shared,Thanksvisit here
    visit here
    visit here
    visit here
    visit here
    visit here
  33. alex | Nov 19, 2017
    I fully agree with you .Congratulations on sharing such a detailed post.  Many thanks for sharing this lovely post.  Have a super nice day. Trend Micro Technical Support
  34. dd | Nov 14, 2017
    Saat, membayar google pada menanamkan Jasa SEO Jakarta situs usaha Kalian di 1 atas mendaftarkan tak jasa SEO berwisata murah, hal2 terbaik hampir terakhir nan boleh dilakukan yakni dengan bermain Google SEO atau MENGOPTIMALKAN teknik utk meningkatkan menyimak ke blog dan melayani berprofesi akses sampai laman hasil mesin penelusur jasa seo handal Mengoptimalkan website tuk mesin pencari cukup tidak hanya tangani yang sedang rumit, tetapi pun mahal, terutama lantaran ada terlalu banyak web bisnis bersaing pada diidamkan nomor adalah di peringkat laman, memakai menggunakan keyword yang mirip jasa seo. Lalu usaha dapat menyeleksi untuk memungkinkan MENGOPTIMALKAN tersebut, menyewa merupakan agen SEO yang sedang dari dulu sudah mengalami pengoptimalan mesin pencari jasa pembuatan website tentunya tak diragukan lagi, tool usaha mencapai ROI didalam jangka panjangnya. Salah satu usaha yang paling baik yang mana bisnis cukup melakukan itu ialah mengusung outsourcing keperluan SEO anda bagi komunitas SEO Profesional jasa seo google Mengoptimalkan website utk mesin penelusur mampu tidak hanya daftarkan yang sulit, melainkan dan mahal, terutama karena ada kebanyakan situs bisnis lebih hebat untuk diidamkan angka mereka di posisi halaman, tentang hal yang berhubungan dengan dengan kata kunci yang sama persis SEO. Sementara business bisa Pilih untuk mengikuti SEO sendiri, menyewa sejumlah agen MENGEMBANGKAN yang lebih mengalami pengoptimalan mesin pencari tentu tidak diragukan terus, menghebohkan usaha hingga ROI di dalam periode jarak panjang. Salah satu cara terbaik dimanakah jualan bisa melakukan tersebut adalah menggunakan outsourcing kepentingan Google
  35. Hp Support | Nov 14, 2017
  36. Jack Jones | Nov 14, 2017

    Thanks for giving the information it is useful.

    Microsoft Support Number UK

    Microsoft Contact Number UK

    Microsoft Help Number UK

  37. Michaelthomas | Nov 14, 2017

    Thanks for sharing the amazing post with us. This is one of the great post..

    Brother Printer Support Number UK

    Brother Printer Contact Number UK

    Brother Printer Phone Number UK

  38. Steven david | Nov 08, 2017
    I am inspired by the data that you have on this blog Assignment Service. It indicates how well you comprehend this subject we need more post on your side so we can build our insight.
  39. Can Someone Write my Assignment for me | Nov 07, 2017
    These procedures, for example, onboarding, change of status solicitations, application and execution administration, wind up noticeably significantly more productive and result in generous funds procedures to very proficient mechanized computerized forms. Can Someone Write my Assignment for me
  40. Help me Write my Research Paper | Nov 07, 2017
    Norton Technical Support for Norton Antivirus Support HelpWhen it comes to continuous security against a developing infections or malware, at that point Norton antivirus assumes a key part in shielding your PC and different gadgets with advanced execution. Help me Write my Research Paper
  41. Pay to Write my Assignments | Nov 07, 2017
    PC Experts Help Offers Bitdefender Antivirus Customer Support benefits in Australia which Bitdefender administrations are, for example, Install, uninstall, and evacuate Bitdefender antivirus programming and significantly more Get Instant Help for Brother Printer in issues. our professional is accessible whenever to help you. Pay to Write my Assignments
  42. Bitdefender Support | Nov 05, 2017
    PC Experts Help Offers Bitdefender Antivirus Customer Support services in Australia which Bitdefender services are such as Install, uninstall, and remove Bitdefender antivirus software and much more. Bitdefender Support
  43. mattmark | Nov 05, 2017
    if you are worried about your computer security? Don't worry pctech24 provieds world class Norton Technical Support In canada via call/chat (+1-888-510-6016) TOLL FREE.Norton Tech Support
  44. mattmark | Nov 02, 2017
    Get Instant Help for Brother Printer in any type of issuse.our technician are available anytime for help you.just dial toll free 0-800-368-7760.Brother Printer Help Support
  45. Alvin | Nov 01, 2017

    Discover for Get Dell customer technical support services via chat or phone (1800-832-424) for all kinds of dell laptop & desktop related technical issues & problems.

    Dell Laptop Support

  46. Mohali Singh | Nov 01, 2017

    Norton Technical Support for Norton Antivirus Support HelpWhen it comes to real time protection against any type of emerging viruses or malware, then Norton antivirus plays a vital role in safeguarding your computer and other devices with optimized performance.

    Norton Tech Support
    norton support
    Norton Contact Number
    How to Install Norton
    Norton Tollfree Number
    Norton Help
    Norton Support Number
    Norton Phone Support
    Norton Technical Support
    Norton Tech Support Number
    Norton Support Number

  47. chelsea kennedy | Oct 30, 2017
    This arrangement compliments existing HRIS frameworks and improves record and information forms regular to ability administration without the time and cost generally connected with updating center frameworks. assignment writing services

  48. Sophos Antivirus Support | Oct 29, 2017
    Explore for Online Sophos Antivirus Technical Customer Support Center services via toll free number for malware,uninstall & remover windows,via helpline live chat/phone number(1800-012-720)or other technical errors on 24x7. Sophos Antivirus Support
  49. Mark | Oct 29, 2017

    Thanks for sharing this awesome tips.

    Brother Customer Support  

  50. panistefanin | Oct 26, 2017

    Thank you for your work on the blog! You're doing a good job!

    safeswiss

    Leave a comment

    Industry News

    2018 GovTech100: Raising the Profile
    2018 GovTech100: Raising the Profile
    January 12, 2018

    America knows about Internet-connected juice machines that squeeze bags with roughly the strength of a pair of human hands, and salt shakers that also play music, and smart door locks that may not open if a software update goes wrong. This is the world of big tech investment, where a company with a zany idea may flare up and fizzle out or it may hit the stock market at a billion-dollar value.

    Is there room in that world for technology that helps city hall update its application forms?

    It’s beginning to look like the answer is yes. In the past several years, the ecosystem of government-serving technology companies has seen an undeniable rise in financing activity, and it’s been taking many forms: bigger deals, more investors, more companies, new ideas.

    There are many possible explanations for why. State and local governments have become more willing to try implementing new systems using agile methodologies that fit better with the modern tech world. They are striking up pilot projects and demonstration agreements that let them try out new ideas before taking the kind of big-dollar risks that government is not amenable to taking. The rise of cloud computing has created an environment where small companies are better able to build products that can work for public agencies big and small.

    Regardless of why, things are changing in the gov tech space. That’s why Government Technology has, for three years now, put out a list of 100 companies serving government in unique, innovative, effective ways. When the first GovTech100 list came out in 2016, e.Republic Chief Innovation Officer Dustin Haisler — heavily involved in the list’s creation — saw that many of the investors involved in the companies seemed like they were “experimenting around the edges.”  They would invest in one gov tech company to see how it would go.

    Things look quite a bit different these days.

    “It’s no longer a test bed,” Haisler said. “It’s really starting to blossom into something that investors are more comfortable with.”

    Gov tech, with its emphasis on speeding up administrative functions and digging into old data sets, might not hold the national fascination like the gadgets America just unboxed for Christmas. But it’s growing.

    Now, what will that mean for government?

    BIG MOVES

    If investors weren’t interested in gov tech, one might expect the deal landscape to look sparse and inconsistent, limited to well-established companies and with low price tags.

    Not so.

    Especially in the past year, the gov tech market has experienced increasing interest from some big names and some high dollar-value deals to follow. Government Technology tracked six separate investment rounds that reached at least $10 million this year — in Remix, OpenGov, Neighborly, Nextdoor, LiveStories and Optibus. Most of them were Series A rounds, implying that if those companies were to go on and raise more capital in a year or two, they would attract even more money. Another that leans toward government clients, the drone navigation company AirMap, brought in a $26 million Series B in February 2017.

    But there’s been more activity further down the corporate growth road for gov tech companies too. Private equity firms, which tend to lean toward larger investments in more established companies and can end up buying out earlier investors, have been making waves in gov tech. In October 2016, Warburg Pincus made what was probably a minority-stake investment in NEOGOV, and in June 2017 Serent Capital made a similar investment in Pondera (see Growing Up Gov Tech, p. 26).

    Then there are the ownership deals. In 2016, Vista Equity Partners bought Granicus and GovDelivery, two of the largest strictly software-as-a-service vendors that work entirely with state and local government, and merged them together. In 2017, Berkshire Partners purchased Accela in what they credibly called the largest gov tech investment deal ever. Accela CEO Ed Daihl hinted that the investment was somewhere between $500 million and $1 billion.

    Finally, gov tech saw one of its own go public this year. Though the initial public offering for ShotSpotter wasn’t quite on the order of magnitude of consumer apps like Snapchat, the gunshot-tracking firm raised $35.4 million — about $4.6 million more than it had anticipated. In the first five months after the IPO, the company’s stock price rose.

    NEW ENTRANTS

    But underneath the flashy, headline-making big deals lies a bubbling ecosystem of smaller-scale activity and a host of new people getting involved in gov tech financing.

    There are a few people in this space who have been established for some time: Urban Us has been around since 2013, the Govtech Fund launched in 2014 and the Urban Innovation Fund set up shop in 2016, though it is tied to the work of the older nonprofit Tumml.

    Recently more people have been joining the market with capital pools dedicated either directly to gov tech or overlapping heavily with it. Toward the end of 2016, a former mayor of Philadelphia, former chief data officer of Chicago and New Jersey attorney general — among others — started  a unique investment firm called Ekistic Ventures. And Responder Ventures, dedicated to funding public safety technology, is looking to set up its first official fund after a couple years of working with private money from the family of one of the founders.

    A very conservative estimate — the bare minimum — would be that all these firms control some $70 million between them (which includes nearly $21 million raised by the Govtech Fund last November). They almost certainly manage much more than that.

    That’s not counting investors who are well-established but are only now beginning to look like more serious gov tech backers. Among these are Salesforce Ventures, which is that company’s very active investing arm, and the private equity firm Banneker Partners.

    Responder Ventures, one of the newer entrants to the space, said not all niches of the public-sector technology market are moving at the same pace. Public safety investing, the area Responder focuses on, seems like an awfully lonely place. Bryce Stirton, partner and managing director at the firm, said that when the team worked with Motorola Solutions to try to get an idea of what percentage of public safety company investment offerings get funded, the number was so low that the data didn’t seem reliable.

    “We have yet to find another investor actively willing to go in at the state and local level and work on selling to smaller agencies, which is really what it takes in public safety investing,” Stirton said.

    Some of the most prominent startup accelerators in the space — those that work with very early stage companies and focus on business strategy as well as infusing a small amount of capital — have also started welcoming more gov tech entrepreneurs. These include the Y Combinator, 500 Startups and Techstars. In the past year, Urban Us has started working with the New York accelerator URBAN-X, which has backing from the automaker MINI, to offer more opportunities for startups focused on urban problems and local government.

    Maury Blackman, who was at the helm of Accela for more than 15 years as it grew into maturity, is on the bleeding edge of people jumping into gov tech investing. After leaving the company in October 2016, Blackman has revealed to Government Technology that he’s turned to the finance side of the business, signing on as a limited partner with the Urban Innovation Fund and independently co-investing on several fundraising rounds for companies in the space.

    COOL IDEAS

    It’s not just that investors are paying more attention to gov tech, either — there’s a lot of entrepreneurship coming in too. Haisler said the government’s lag time in following commercial-sector technology trends is an opportunity driver here. That is, the app-store mentality that exists for smartphones and has powered a new industry filled with niche developers is just starting to flourish in government. As a result, software seems to be getting more sophisticated.

    “We’re starting to move into more mission-critical applications that do much more complex work and work with much more sensitive data,” Haisler said.

    Perhaps the best showcase of that increasing entrepreneurship is in the number of unique, innovative ideas that newer companies are bringing to market.

    Artificial intelligence and machine learning algorithms are powering a lot of it. For example, SADA Systems launched an asset management platform in 2017 that uses machine learning to automatically transform data into a usable format, and can also parse through photos of infrastructure to find signs of damage. Waycare, which is in the process of setting up pilot projects across the U.S., is using machine learning to predict when and where traffic congestion and accidents will happen. CivicScape (see Growing Up Gov Tech, p. 26), like many other predictive policing companies, uses the technology to come up with risk scores. Unlike other companies, CivicScape is emphasizing transparency by publishing its code online.

    Other companies are finding ways to serve government by solving funding problems in specific areas. Callyo has offered law enforcement a way to stream video through their existing cellphones, giving smaller police departments a way to access the technology without expensive body camera contracts. Integrated Roadways, currently setting up real-world tests in the Midwest, thinks it has a way for public roads to pay for themselves by stuffing them full of data-collecting, broadband-carrying hardware.

    ClearGov and ProudCity are two companies that aren’t exactly brand new but have nonetheless brought innovative services to the table using data. The former has launched data dashboards that allow users to easily compare the same information across large numbers of jurisdictions with an emphasis on per capita numbers and financials. The latter has been canvassing the Web to better understand how governments use their own websites, and is planning on putting it all together and offering API access to people who want to study local governments’ Web presence.

    AirMap is quickly establishing itself in the drone space, building software for airports as well as state and local government agencies to learn about drone flights and communicate with operators. Binti (see Growing Up Gov Tech, p. 26) has built software to dramatically speed up the process of approving foster-care families. CityInsight is bringing the municipal water bill to Amazon’s Alexa.

    The list goes on.

    Moreover, the U.S. gov tech ecosystem is becoming more global. After its private equity acquisition, Accela announced plans to open offices in Europe. Sidewalk Labs, a subsidiary of Alphabet, is working on plans to build a smart city from the ground up in the Toronto area.

    There are also a lot of foreign companies establishing a presence in the U.S.; Bang the Table, Citymart, UrbanLogiq and OpenDataSoft have all set up shop here recently after getting their starts in other countries. Israel has become a burgeoning tech scene, and transportation-focused companies in particular have been coming to the U.S. from that country. Among them are Optibus, Waycare and Waze.

    WHAT DOES IT ALL MEAN?

    A growing infusion of investment money in the gov tech ecosystem might mean many things. But above all of it hangs one driving fact: Most investors want to see a return on their investment. And in the world of angels, venture capitalists and private equity firms, that means an exit.

    In other words, if a company has taken private investment money, that usually means it is working toward someday being merged, acquired or going public.

    So what does that mean for the governments those companies serve, and the citizens those governments serve?

    Some people see it as a very good sign for government. Phil Bertolini, chief information officer of Oakland County, Mich., and founder of the G2G Marketplace that acts as a sort of beefed-up tech purchasing cooperative, said that solid financial backing is a sign of stability.

    “The big fear of government is you buy a solution, you implement a solution and then the company goes belly up,” Bertolini said. “There’s nothing worse than that.”

    After all, a company’s failure might leave its government clients in the lurch when it comes to supporting users and maintaining the software. Government entities — especially the small and mid-sized ones that the G2G Marketplace primarily supports — typically look for software they can use for a long time. That might have something to do with the traditional way of procuring technology, but Bertolini thinks it’s often done out of necessity.

    “After the recession and everything we’ve gone through, we don’t have endless pots of money,” he said. “So when we buy something, we kind of marry it. We make it part of the family.”

    Investment money might also make a company faster at picking up new customers. For the small, nimble companies bringing innovative ideas to the table, that means more government customers trying out new ways of serving the public. Joe Iannello, CIO of Austin, Texas’, transit agency Capital Metro, has seen that first-hand. For years now, Iannello has been working with startups to try out their technology via demonstration agreements.

    Those agreements, only a few pages long and typically turned around in a couple of days or weeks, benefit both Capital Metro and the company involved. The agency gets to try something new before committing to it, while the startup gets on-the-ground experience and maybe even some street cred it can take to potential customers.

    Through those agreements, Capital Metro tried out mobile ticketing and eventually adopted it. More recently it has launched a ride-share-style on-demand service using vans called Pickup, and is trying out smart kiosks as well.

    “If you go back in time, while they were startup companies, the startup companies to a large extent were playing off of the larger companies, maybe providing services in support of the bigger players,” Iannello said. “But for quite some time now, there [have been] startup companies that have their own solutions and they are focused on a particular solution, and many of them obviously have had great, great success … even though larger companies may have ventured into the territory.”

    There’s some evidence that increased private investment has followed a spike in gov tech entrepreneurship. For this article, Urban Us used a machine learning algorithm to come up with a U.S.-centric list of 374 companies with a government connection, and then analyzed their market activity. Overall, both company foundings and funding rounds have increased noticeably since about 2012.

    But entrepreneurship came first — the two years with the most company foundings were 2012 and 2013, while the years with the most completed funding rounds were 2013, 2015 and 2016.

    It’s worth noting that the observation is correlational, and correlation does not necessarily mean causation.

    For Blackman, increased investment is a good sign. It means a better chance for new companies with new ways of doing things to really achieve influence in the public sector.

    “What I’m excited about now is that I see a lot of entrepreneurs building very disruptive applications that will keep these bigger players on their toes, and there’s the capital out there right now to really get things off the ground,” he said.

    It might not be so cut-and-dry. Abhi Nemani, who has served in data and innovation roles for Los Angeles and Sacramento, Calif., and who works to help startup founders better understand government, sees the possibility that investment in new companies might create incentives that don’t really help government. In the fast-paced, high-expectation world of tech investment, he said, many people want to see hockey-stick growth at a new company within its first few years.

    “The risk I see with gov tech companies taking venture capital dollars is a natural one, which is a bias toward sales, a bias toward revenue,” Nemani said. “Because there’s a deep skepticism in the venture capital world in selling to government, I think startups make bold commitments to revenue, which they use the venture capital to invest in.”

    Another pitfall that might tempt founders, he said, is going after huge clients. Though those contracts might bring in a lot of money, they will take up a lot of a company’s time without necessarily teaching it how to work with smaller governments.

    He thinks a smarter path is to grow a base of smaller local government customers. That strategy might not be so impressive to an investor working with a five-year horizon, he said, but it forms a solid foundation for growth and expertise.

    “I would much more recommend a company in their first year go after 20 to 30 small contracts instead of two big ones,” he said.

    After all, if a tech solution is “part of the family” like Bertolini said, then a well-served government customer is a loyal one.

    Blackman thinks that that foundation actually makes gov tech attractive to an investor, provided a company already has clients when it comes to the table.

    “People are still cautious about investing in startups that are government-focused, but once they get some critical mass underneath them, investors love that because they understand that the [customer base] underneath that is sticky,” he said.

    It’s not going to be the same story for every kind of company, either. Jonathan Sotsky, director of strategy and assessment for the nonprofit Knight Foundation, published a report in 2017 examining the phenomenon of generally slow growth among civic tech companies. When they took money, often from impact investors like the Knight Foundation, those startups didn’t always put an emphasis on sales or defining a customer type for their products.

    “Your civic duties and voting are supposed to be, essentially, safeguarded from profit motive,” Sotsky said. “So when citizens or users of these sites are … espousing a social good and are supposed to be a platform for achieving that, when there’s a sense that they’re commoditizing it, there can be a sense of danger in branding with users.”

    Some people also worry that investment in innovative new companies will actually backfire in the long run. That is, if investment money puts a company on a path toward acquisition, then will all the new ideas eventually get sucked into the gears of corporate giants who sold governments the very solutions they’re now trying to improve upon?

    The topic is very much open for debate.

    “This is one of the deep questions that we have to figure out, is what does an exit strategy look like for gov tech companies?” Nemani asked.

    Blackman thinks the presence of more investment will work in favor of government in the long term.

    “When you bring in capital, you’re able to deploy resources that create user experiences that both citizens and government agencies get excited about,” he said.

    And there is most definitely room left for disruption. Sensors, drones, artificial intelligence, blockchain technology — all are emerging opportunities that government is trying to figure out how to use.

    “Now that investors are believing that gov tech is a viable investment opportunity for them, we’re only at the first few innings of an exciting nine-inning game,” Blackman said.

    Follow our continuing coverage of the gov tech market at govtech.com/biz.

    Author: Ben Miller
    Florida’s First Geographic Information Officer Maps Out a Statewide Strategy
    Florida’s First Geographic Information Officer Maps Out a Statewide Strategy
    January 19, 2018

    Government Technology: The state of Florida, believed to have been one of just two states without a central geographic information system (GIS) coordinating authority, hired its first-ever geographic information officer (GIO) late last year and has planned an ambitious first year under her enterprise-level leadership.

    Ekaterina Fitos, who worked most recently in the private sector but has more than a decade of state-level public-sector experience, joined the Agency for State Technology (AST) on Dec. 27. AST Spokeswoman Erin Choy said the hope is that the agency will be ready to publish a statewide GIS strategy near the end of the 2017-2018 fiscal year, June 30.

    “Basically I’ve been tasked with a number of items. The first and foremost thing is to look at developing a GIS strategy for the state of Florida; chairing the enterprise GIS working group, developing data standards and basically addressing and identifying general GIS needs for the agencies,” Fitos told Government Technology.

    Author: State & Local Government Policy, Business and Technology: i360 Gov
    Beltway Hosts 3 Amazon HQ2 Finalists
    Beltway Hosts 3 Amazon HQ2 Finalists
    January 19, 2018
    Amazon narrows the 238 proposals it received to build its next headquarters to 20 finalists.
    Author: Frank Konkel
    Contact Us For More Information!
    * required